Reference

Privacy Policy for Your Indonesia Account

betberry keeps your account, wallet, device and lobby-session data under one Privacy Policy, so you can see what we collect before you open an account.

Account dataDANA OVO GoPay QRISCookie choicesWIB support
betberry Privacy Policy for Your Indonesia Account
CONTACT ROUTES

How To Reach Our Privacy Team

Privacy questions should reach people who can see the right account context without exposing extra data.

Live chat Use lobby chat from 09:00 to 23:00 WIB when you need to ask what…
WhatsApp support Message WhatsApp support for identity checks when you cannot open the account menu.
Email privacy desk Email [email protected] for data access, correction or deletion requests.
ACCOUNT CONTROLS

Privacy Controls Inside betberry

Your privacy controls are tied to the same account steps you use every day. Open Account, then Profile, then Privacy to check saved contact details, cookie choices and the devices linked to…

Account fields

We collect your username, phone number, email address and profile choices when you open or update an account. These fields let us restore access, answer privacy questions and keep your wallet records connected to you.

Payment receipts

DANA, OVO, GoPay and QRIS references are stored with transaction time, amount and account match data. We use them to confirm deposits, trace payout requests and resolve a payment question without asking for wallet passwords.

Device cookies

Cookies remember language choice, session status and basic device signals. You can clear them in your browser, but doing so may require a fresh login and another account check on the next visit.

Game session data

When you enter Live Casino, Valorant markets, Rocket Crash or Super Bingo, we log session time, game category and account balance changes. This helps us answer disputes and detect account activity that does not fit your pattern.

Retention clock

We keep account and payment data for the period needed to operate the service, handle disputes and meet legal duties. Older support chats may be shortened or archived when the reason for keeping them ends.

Change requests

Ask us to correct a misspelled name, replace an email address or update a phone number. We confirm the request through chat, WhatsApp or email before changing records that affect wallet or login access.

Privacy Policy Questions from Indonesia

These answers focus on the data we collect, why we collect it and how you can contact us about it. They do not replace the full Privacy Policy, but they explain the account steps most often needed for Indonesia wallet records, device access and game-session history. For anything personal to your account, contact us through the support routes above so we can verify you first.

We collect the details you enter, such as username, phone number and email address, plus login time, device signals and wallet references if you use DANA, OVO, GoPay or QRIS. We use them to run and protect your account.

No. We do not sell your personal data. We share limited data only when needed for payment processing, account security, customer support, dispute handling or legal duties that apply to the service.

Open Account, go to Profile, then choose Privacy or contact support if you cannot log in. We may ask for your registered phone, recent login date or a payment reference before updating stored details.

We store payment references to match deposits, trace payout requests and answer account questions. We do not need your wallet PIN. If support asks for payment proof, hide unrelated personal details before sending it.

Cookies help remember your language choice, session status and basic device signals. You can clear cookies in your browser settings, but you may need to log in again and pass an account check.

Yes. Email [email protected] or contact chat from your logged-in account. We verify the request first, then provide the account data we can release under the Privacy Policy and applicable legal duties.

We keep session data for as long as needed to operate your account, answer disputes, check unusual access and meet legal duties. This can include Live Casino history, Rocket Crash rounds and wallet balance changes.